Shipping Policy

Thank you for shopping with chaowei123™.

We are committed to delivering quality kitchen products safely and efficiently. This Shipping Policy explains how orders are prepared, shipped, and delivered so you know what to expect after placing your purchase.

Our Shipping Commitment

At chaowei123™, we work with carefully selected manufacturing and fulfillment partners to provide practical kitchen essentials at competitive prices.

By shipping many products directly from our fulfillment network, we can:

• Offer high-quality products at affordable prices

• Reduce unnecessary storage and handling

• Improve inventory efficiency

• Minimize excess packaging and waste whenever possible

Our goal is to provide dependable delivery while maintaining the quality of every order.

1. Order Processing

Once your payment has been successfully received, our team begins preparing your order.

Standard Processing Time

Orders are typically processed within 2–4 business days, including product inspection, packaging, and shipment preparation.

During Peak Shopping Periods

Processing may require up to 5 business days during holidays, promotional events, or other periods of exceptionally high order volume.

2. Shipping Charges

A flat shipping fee of $5.99 applies to all orders.

Shipping costs are displayed during checkout before payment is completed.

3. Estimated Delivery Times

Delivery speed depends on the destination country and local carrier operations.

Please note that these timeframes are estimates and may vary due to weather conditions, customs processing, carrier delays, or other circumstances beyond our control.

4. Shipment Tracking

After your package has been dispatched, you'll receive a confirmation email containing your tracking information.

Please keep in mind:

• Tracking numbers may require 1–3 business days before movement appears online.

• It's normal for tracking updates to pause while packages are moving between shipping facilities.

• If tracking seems inactive for several days, your shipment is usually still traveling through the carrier's network.

5. Customs & Import Fees

International shipments may be subject to local customs procedures depending on your country's regulations.

Customers are responsible for any applicable:

• Import duties

• Customs charges

• Local taxes

• Government processing fees

Because customs policies differ worldwide, chaowei123™ cannot predict or control these charges and is not responsible for delays caused by customs inspections.

6. Order Changes & Cancellation Requests

We begin processing orders shortly after they are placed.

If you need to:

• Update your shipping address

• Correct recipient information

• Cancel an order

please contact us within 12 hours of placing your order.

Customer Support Email

service@qewqxcxvcv.asia

Once an order has entered fulfillment or has been shipped, we are unable to guarantee modifications or cancellations.

7. Damaged or Missing Packages

We want every order to arrive in excellent condition.

Damaged Deliveries

If your package or product arrives damaged, please email us within 72 hours after delivery and include clear photos of both the item and the packaging. We'll review the issue promptly and arrange an appropriate resolution, which may include a replacement if applicable.

Lost Shipments

If the shipping carrier confirms that your package has been lost during transit, we'll work with you to provide a replacement or another suitable solution at no additional shipping cost.

Need Assistance?

If you have any questions regarding shipping, delivery, or your order status, our support team is always happy to help.

Iowa Craft Construction LLC

2721 E 39th Ct

Des Moines, IA 50317

United States

Email: service@qewqxcxvcv.asia

Phone: +1 (515) 777-0575

Thank you for choosing chaowei123™. We appreciate your trust and look forward to delivering products that make everyday kitchen tasks easier and more enjoyable.